Unopened / Unused Product Guarantee

 

If you change your mind with your purchase and want to return your product/products to Guidance to Glow for a full refund, please make sure the follow standards are met.  The item (s) must be unused, in the original packaging and still bubble warped in the state you received them in. Returns are accepted within 10 days of your purchase date.

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Any missing item from your order must be reported to us within 10 days after you have received your order! We can not fix the issue if the miss item in your package has be notified to us AFTER 10 days of receiving the order.

 

 

Return Process

In order to return an item(s), you must do the following:

First, you must e-mail us at Info@guidancetoglow.com We'll need name, e-mail address, your specific order number related to the items you want to return. 

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NOTE: This step must be done first, before you ship product back to us!

Once your item(s) are approved for return by Guidance to Glow, we can proceed.

Ensure that the items being returned are unopened, unused and in their original “new” condition.

Pack the item/items in the box you received them in or pack the item/items in a similar shipping box.

Include all printed material and the Guidance to glow packing slip.

Return include any promotional free items you received with your purchase.

Print your original order number on the box and ship the item/items you’d like to return or exchange to

 

 Feedback & reviews

Your feedback and reviews are really important to me so please feel free to privately message us.

 If their are products you have questions about or would like us to bring on board, please message us and we will do our best.

 we are always open to suggestions, opinions and thoughts. This website is created for you so we will do our best!

 

 

 

Return Policy 

• Shipping cost on all returns are the responsibility of the user/purchaser. We suggest that you use a major shipping  
   service like USPS, UPS or FEDEX. We also recommend that you purchase shipping insurance that matches the value
   of your purchase. We are not responsible for returns that are lost or damaged when returning the item back to us.

• Their will be a 25% restocking fee

• All Items in our Return  process must be complete in order for your return to be eligible for an exchange or refund.

• We reserve the right to refuse a whole or partial return on any returned products.

• Their are no returners or refunds on our online consultation with Guidance to Glow